Pay: CA$20.00 – CA$22.00 per hour. Salary: based on experience and qualifications.
Job Type: Full-time, Permanent
Location: Lower Mainland, BC
Travel: 60–75%
PCTECH is a long-established IT services company supporting small and mid-sized businesses. We are hiring a Junior IT Support Technician for candidates early in their IT career. This role offers hands-on field experience with guidance and mentoring from senior technicians.
Note: Frequent travel across the Lower Mainland is required. Candidates must have a dedicated personal car and reside locally or within reasonable commuting distance.
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Key Responsibilities
• Provide onsite and in-shop technical support
• Troubleshoot Windows PCs, software, and peripherals (Mac experience is an asset but not required)
• Assist with malware removal, system setups, and upgrades
• Support Microsoft 365, email, and internet issues
• Install and replace PCs, printers, network equipment, and Wi-Fi devices
• Document work in service reports
• Perform tasks primarily during business hours, with occasional evening or urgent support as needed
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Requirements
• IT diploma, A+ certification, or 6–12 months of hands-on IT experience
• Basic knowledge of Windows, Office applications, and networking concepts
• Comfortable interacting with clients and following procedures
• Valid BC driver’s license
• Dedicated personal car required for daily work travel
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What We Offer
• Structured onboarding and mentoring
• Clear growth path to higher-level roles, with opportunities for wage increases after 12 months based on performance
• Vehicle allowance and company-provided mobile phone
• Mileage reimbursement at $0.50 per km for work-related travel
• Exposure to real business IT environments
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How to Apply
Email your resume and a brief PDF cover letter.
No phone calls or walk-ins, please. Only shortlisted candidates will be contacted.
Principals only. Recruiters, please don't contact this job poster.