Matthew Thomas Duke
Vancouver, BC | |
Property Manager | Project Manager | Maintenance Supervisor | Site Supervisor
Professional Summary
Hands-on construction and property management professional with extensive experience supervising commercial build-outs, coordinating trades, maintaining residential and multi-unit properties, and supporting property acquisitions. Strong background in site supervision, tools and trades, maintenance planning, contractor coordination, and day-to-day property operations. Known for practical problem-solving, quality workmanship, and the ability to manage projects and properties efficiently from the ground up.
Selected Achievements
• Managed a Vancouver-area portfolio of seven apartment buildings totaling 261 tenants plus four residential houses.
• Supervised a six-person maintenance team and managed 24-hour emergency call-out response.
• Coordinated full suite and house renovations, building repairs, fire inspection follow-up, painting, carpentry, drywall, masonry, and general upkeep.
• Supported property acquisitions by assessing buildings, identifying maintenance needs, and helping plan renovation or transition requirements.
• Supervised commercial construction and maintenance work for national retail and food-service clients including Tim Hortons, McDonald’s, Cactus Club, Reitmans, and Michaels craft stores.
Core Skills
• Site supervision and commercial construction coordination
• Hands-on tools and trades experience
• Property management for houses and apartment buildings
• Maintenance planning, repairs, and contractor coordination
• Trade scheduling and on-site problem-solving
• Building inspections and quality control
• Tenant and owner communication
• Support with property assessments and acquisitions
• Retail and food-service construction projects
• Microsoft Office skills, including Word, Excel, Outlook, email communication, document preparation, scheduling, and record keeping.
Professional Experience
Property Manager / Project Manager | Telford Building Services | 2014 – February 27, 2026
• Managed a Vancouver-area property portfolio consisting of seven apartment buildings totaling 261 tenants and four residential houses, ensuring buildings were safe, well maintained, and operating efficiently.
• Oversaw day-to-day property operations, including maintenance planning, repair coordination, inspections, contractor scheduling, tenant concerns, and owner communication.
• Interviewed prospective tenants, addressed tenancy matters alongside the owner, and attended arbitration hearings when required to support fair and professional resolution of disputes.
• Supervised and coordinated a team of six maintenance staff, assigning daily work, prioritizing repairs, monitoring progress, and ensuring property issues were completed to a professional standard.
• Managed 24-hour call-out response for urgent maintenance and building issues, coordinating staff, trades, and contractors to resolve problems quickly and reduce disruption for tenants and owners.
• Coordinated building repairs, general upkeep, painting, preventative maintenance, and emergency repairs to maintain property standards and reduce disruption for tenants and owners.
• Organized and supported suite renovations and house renovations, including assessing required work, coordinating trades, monitoring progress, and ensuring quality workmanship.
• Assisted with fire inspections and safety-related building requirements by coordinating access, identifying issues, following up on deficiencies, and arranging required repairs or maintenance.
• Used hands-on construction, carpentry, and trade experience to evaluate repair needs, solve problems on site, and ensure work was completed properly and efficiently.
• Performed hands-on renovation and maintenance work across suites, houses, and apartment buildings, including drywall repairs and installation, carpentry, framing, finishing, masonry repairs, painting, flooring preparation, doors, trim, hardware, and general building repairs.
• Completed and coordinated full renovation tasks from initial assessment through completion, including demolition preparation, material planning, repair work, trade coordination, final finishing, cleanup, and quality checks before suites or houses were returned to use.
• Assisted Telford Building Services with acquiring new buildings and houses by supporting property assessments, maintenance evaluations, renovation planning, and transition needs.
• Reviewed quotes, coordinated contractor pricing, and helped manage repair and renovation scopes to ensure work was completed efficiently, cost-effectively, and to the required standard.
• Maintained organized records for maintenance work, tenant issues, inspections, contractor visits, and property repairs to support clear communication and follow-up with the owner.
• Prioritized multiple properties, tenant requests, emergency repairs, and renovation projects at the same time while maintaining professional service and timely completion of work.
• Worked directly with owners, landlords, tenants, trades, and contractors to resolve issues, manage priorities, and keep properties operating smoothly.
• Position ended after the passing of the company owner.
Site Supervisor | Pacific Rim Services | September 2007 – 2013
• Supervised commercial construction and renovation projects for major retail and food-service clients, including Reitmans, Tim Hortons, Michaels craft stores, McDonald’s, Cactus Club, and other national brands.
• Worked as a hands-on site supervisor, coordinating trades while also using tools and assisting directly with construction tasks.
• Managed daily site activities to keep projects moving safely, efficiently, and according to schedule.
• Read plans, organized materials, supported subcontractors, and helped resolve on-site construction issues.
• Prepared and supported project estimates by reviewing drawings, assessing scopes of work, identifying materials and labour requirements, and coordinating pricing information for commercial construction and maintenance work.
• Maintained quality workmanship and ensured work met client expectations and project requirements.
• Oversaw maintenance for client stores, working directly with landlords, clients, and trades to identify problems, coordinate repairs, and resolve issues efficiently.
• Communicated with trades, clients, and project contacts to support smooth project completion.
Key Strengths
• Strong leadership background supervising maintenance staff, coordinating trades, and managing multiple priorities across active properties and construction projects.
• Practical hands-on carpentry and construction knowledge with the ability to assess repairs, understand drawings, estimate work, and communicate clearly with contractors and clients.
• Reliable problem-solver with experience handling urgent call-outs, tenant issues, fire inspection follow-up, renovations, maintenance planning, and client service in fast-paced environments.
Education, Training, and Certifications
Carpentry NVQ Level 3 — Rainsford College, Fox Crescent Road, Chelmsford, Essex, United Kingdom
Completed professional carpentry qualification with training focused on practical carpentry skills, construction methods, site safety, measuring and setting out, materials, and quality workmanship.
Blueprint Reading and Understanding Course — Abbotsford, BC, Canada
Completed training focused on reading and interpreting construction drawings, understanding plans, identifying key project details, and applying blueprint information to site work and trade coordination.
First Aid Level 2
Completed Level 2 first aid training, supporting safe work practices, emergency response awareness, and health and safety responsibilities on construction sites and managed properties.
Basic Construction Management Qualification
Completed construction management training covering project coordination, site organization, trade communication, scheduling, safety awareness, and practical management of construction and maintenance work.
Microsoft Certified Systems Engineer (MCSE) Qualification — Early 2000s
Completed MCSE training/qualification covering Microsoft networking, Windows server administration, computer systems, troubleshooting, and IT support fundamentals.
Anglo European School — Ingatestone, Essex, United Kingdom
Secondary Education
Key Subjects: Design and Technology, Mathematics, English, Business Studies, Geography, Physical Education, and Practical Workshop-Based Learning.
Additional Information and Community Involvement
• Hands-on practical background with a strong interest in renovation, carpentry, property improvement, and general maintenance.
• Experienced working professionally with tenants, owners, landlords, trades, contractors, and community members.
• Volunteer with the local church, assisting with cooking and community support activities.
• Support seniors in the community by helping with shopping, hospital appointments, and dog walking.
References
Available upon request.
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