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Operations Manager – RevUp Car Wash (Vancouver)
RevUp Car Wash
compensation:
This role is structured as an independent contractor, based purely on a profit-sharing arrangement — you will earn 50% of net profits generated by the business, to be re-evaluated March 31, 2027.
employment type:
part-time
experience level:
entry level
job title:
Operations Manager – RevUp Car Wash
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ABOUT REVUP
RevUp is Vancouver's eco-friendly mobile car wash — we come to you. Using less than half a litre of water per wash, our waterless technology delivers a detail-quality clean right at your home or office. No lineups, no wasted water, no hassle. Customers love us (check out our reviews at revupwash.com). We're now looking for a motivated Operations Manager to help us scale this properly.
THE OPPORTUNITY
The Operations Manager will liaise directly with customers, launch and receive the Car Wash Technicians, and recharge supplies. We, the Owners, will continue to handle the website, billing, branding, compliance, insurance, and training for new technicians. Marketing can be a collaborative effort, in light of our shared profits.
We expect this role to take approximately 4-8 hours per week for regular operations, plus whatever time you choose to invest into marketing.
RESPONSIBILITIES
• Be available during business hours to receive calls and texts from prospective customers, answering questions and converting inquiries into bookings on our website.
• Provide custom quotes for service requests that fall outside our standard packages, with advice from the Owners where needed.
• Prepare equipment kits (bags/boxes with products, rags, charged batteries) for technicians each operating day. Wash and restock rags, refill cleaning products, charge batteries, and maintain equipment readiness at all times.
• Handle customer concerns with professionalism and empathy, finding reasonable solutions, ensuring our washing protocol is always completed properly, and ensuring proper documentation of outcomes by the Car Wash Technicians.
• Oversee quality control to ensure service standards are consistently met. Advise the Owners if a particular Car Wash Technician is not working up to our standard.
• Uphold and represent RevUp's brand values: eco-consciousness, convenience, and exceptional customer experience.
• Pursue promotional initiatives that you believe will grow the business, with Owner approval on any associated expenses.
• Attend a monthly meeting with the Owners to refine operations as needed.
QUALITIES OF THE OPERATIONS MANAGER
• Fluent English speaker — clear, warm, and professional on the phone and in writing (customer-facing communication is a big part of this role).
• Highly organized with strong time management — you don't let things slip through the cracks.
• A people-person who genuinely enjoys making customers happy.
• Reliable and accountable — technicians and customers are counting on you.
• Someone who takes pride in the details, whether that's a freshly restocked kit or a resolved complaint.
• Aligned with our values: sustainability, customer-focused, and doing things right.
LOCATION
We operate throughout the city of Vancouver, with most customers located downtown. The Operations Manager should be located nearby.
COMPENSATION
This role is structured as an independent contractor, based purely on a profit-sharing arrangement — you will earn 50% of net profits generated by the business, to be re-evaluated March 31, 2027. Profit distributions will be calculated transparently and paid monthly.
We believe in full transparency: with the right candidate, we'll share our historical revenue and expense data before you commit, so you can form a realistic picture of the earning potential at various business volumes. No surprises.
As part of our work together, the Owners will also offer coaching and experience in relation to startup / business management.
GROWTH POTENTIAL
This structure is designed for an entrepreneurial-minded person who enjoys real skin in the game — the more customers we serve and the more efficiently we operate, the more you earn. As the business scales, so does your income. This is a ground-floor opportunity with real upside to share in the growth of the business.
RevUp is two years in and building momentum. The systems are solid, the brand is strong, and we have happy, customers. What we need now is someone operational to free up the Owners to focus on growth.
TO APPLY
Send us a brief note about yourself — who you are, why this appeals to you, and any relevant experience. No formal resume required, but tell us why you're the right fit.
The Operations Manager could also serve as a Car Wash Technician if the fit is right.
RevUp Car Wash is committed to providing an inclusive and welcoming environment for all team members and customers.
- Principals only. Recruiters, please don't contact this job poster.