I'm It enthusiast who is actively looking any opportunity to work in field of It support .I recently did CompTia A+,CompTia Network+ certifications to improve my technical understandings and troubleshooting problems .Apart from this I also have prior experience while working as help desk where i got hands-on with office 365 .I am also familiar with ticketing system like Jira,Zendesk,servicenow.I am excited to display my skills and helping your organization.