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Admin/order desk
Val Mart Dock & Doors Ltd.
employment type:
full-time
job title:
Admin/order desk
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ADMINISTRATOR ORDER DESKFull-Time Position
We are a small wholesale overhead door company looking for a dependable and organized person to join our office team.
This position is primarily an administrative and customer-service role. Our customers are established overhead door companies that already know us. This position does not involve cold calling, finding new customers, or high-pressure sales.
Main Responsibilities
* Answer phone calls and respond to customer emails
* Receive and process customer orders
* Enter orders accurately into our computer system
* Answer basic questions about products, pricing, and availability
* Prepare quotes when required
* Confirm order details with customers
* Purchasing product, and arrange production, and shipping, with another department.
* Maintain accurate customer and order records
* Assist with general office duties as needed
Qualifications
* Friendly and professional communication skills
* Good attention to detail
* Comfortable working with computers and entering information accurately
* Organized and able to manage several tasks at once
* Dependable, punctual, and willing to learn
* Able to work well in a small-team environment
* Previous office, order-entry, customer-service, or inside-sales experience is an asset, but not required
* Experience in the overhead door, construction, building-material, or wholesale industry would be helpful, but is not necessary
We are NOT looking for a high-level salesperson. We are looking for a steady, capable person who is comfortable helping customers, processing orders accurately, and keeping things organized.
Training will be provided on our products and computer system.
Hours: 7:30am - 4:00 pm If you want to leave earlier on some days, this is possible.
Location: Surrey/North Langley
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