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⭐️🚨⭐️ Office Operations Coordinator (Port Coquitlam)
PHANTOM PEST SOLUTIONS
compensation:
Health care account, Flexible schedule, Bonus structure, company uniform, company cellphone
employment type:
full-time
experience level:
no experience required
job title:
Pest Control Administrative and Dispatch
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We don't hire often. When we do, we're selective.
Phantom Pest Solutions is quietly expanding our elite team, and we're looking for an exceptional individual to become the backbone of our operations and helping with our office, supporting our field team, and delivering the five-star experience our clients have come to expect.
This isn't your typical admin job, and we're not looking for a typical candidate.
Why This Opportunity is Different
We're a local family owned operation that's built our reputation on delivering white-glove service to premium clients from Sea to Sky to Abbotsford, and everywhere in between. Behind every successful service call is a sophisticated operation that requires precision, professionalism, and someone who can orchestrate it all seamlessly.
What Sets This Role Apart
Compensation & Benefits in a recession proofed industry
$23–$30 per hour based on experience
Performance bonus structure tied to service quality and operational excellence
Health Savings Account (after probationary period)
Paid time off
Company cellphone provided
Monday to Friday, 9 AM–5 PM
Career Trajectory:
This is a career, not just a job. You'll work directly with our founder and Head quarter team gaining insight into every aspect of the business. Proven performers don't just keep the office running they become integral to our growth strategy.
We're Not Looking for Everyone. We're Looking for You If:
You have a track record of reliability and professionalism
You excel at communication, both written and verbal and can read between the lines
You thrive in fast-paced environments where multitasking isn't just a skill, it's a requirement
You have an eye for detail and take pride in getting things right the first time
You're tech-savvy and comfortable learning new systems quickly
You have experience in customer service, hospitality, administration, or dispatch
Bonus: Multilingual, background in trades/service industries, or experience with scheduling software
What You'll Be Responsible For
This role is the nerve center of our operation. You'll be:
Client Relations: Greeting, scheduling, and managing client communications across phone, email, and text and being able to convert inquiries into paid jobs
Dispatch & Coordination: Checking in with field technicians, updating schedules in real-time, and ensuring seamless daily operations
Documentation: Confirming service reports, proofreading findings, and distributing professional documentation to clients
Financial Administration: Invoicing, payment processing, and assisting with accounts receivable
Proposals & Quotations: Writing and administering estimates that reflect our premium positioning
Marketing Support: Managing Google Business, responding to reviews, and supporting our online presence
Operational Excellence: Generating weekly reports, maintaining service programs, and identifying opportunities to enhance efficiency
What We Provide:
Full training and ongoing support. We don't expect you to know our systems on day one. We invest in the right people. You'll work alongside our office administrator and leadership team, learning the intricacies of a thriving service business.
We protect our culture fiercely. You'll join the "Phantom family" a team that values excellence, accountability, and treating each other with respect.
This Position is Limited
We're building something special at Phantom, and every person we bring on board either elevates what we've built or dilutes it. If you're looking for a place to build a career where your contributions directly impact our success and you're recognized for it, let's talk.
We review applications on a rolling basis and will close this posting once the right candidate is identified.
To Apply:
Send your resume to the email provided on this link and include a brief cover letter (or 2-3 minute video) telling us:
1) About yourself and your relevant experience
2) Why you're drawn to Phantom Pest Solutions specifically
3)What you're looking to build in the next 3 years of your career
Video submissions can be sent via text or WhatsApp to 604-364-3626
Please, no calls.
Check us out on social media @phantompestsolutions or our website www.phantompestcontrol.com
Join the Phantom Team and build a rewarding career in Vancouver's premium pest control operation.
- Principals only. Recruiters, please don't contact this job poster.